Frequently Asked Questions

Short answers to the most common Pixodent questions.

Do I need an account to watch videos?

Free videos are available without a subscription. Creating an account lets you save playlists and track what you have watched. Educational and Professional plans unlock additional collections.

Is there a free trial?

No. Pixodent does not offer trials. The Free tier includes a curated set of videos you can explore anytime.

What is the difference between Educational and Professional?

Educational is built for learning and coursework. Professional is built for dentists and practices who need patient-focused explanations and advanced procedure visuals.

Can I watch on multiple devices?

Yes. You can sign in on more than one device and stream on up to two devices at the same time.

What should I do if playback is buffering?

Check your connection, close bandwidth-heavy apps, and try a different browser. The player adapts quality automatically to keep playback smooth.

How do I contact support?

Use the Contact Us page for help, bug reports, or animation requests. We typically respond within 24 to 48 hours.